How long does it take to have an instrument made?
If your order has been confirmed and depending on the amount of other instruments in the cue, from when I start working on it, generally it would be 1 to 2 months for your instrument to be ready for pick up or shipment. This time can vary and could be shorter or longer depending on a number of different factors.
Can I have a scale made that isn’t offered on your sound models menu?
Yes – there are certain notes, and certain scales I won’t make; just ask and I will let you know.
Will you make pans with more notes on the top or bottom?
Currently I will make two additional bottom shell notes (for an additional price) depending on the notes. If you would like more notes on the top shell this would depend on the scale and the size of the tone fields. Inquire directly for specifics.
What is the price of your instruments?
Do you tune to 440hz?
Yes. Unless otherwise requested all instruments are tuned to 440hz. I will tune to 432 only upon request. If tuning to 432 I will request the initial deposit be half the total cost of the instrument.
Are there any notes you don’t make?
Depends on the diameter of the instrument
Do you ship your instruments?
Yes. In Person pick up is HIGHLY PREFERRED, however I will ship if needed. If shipping outside the USA I require that you also purchase a Evatek Hardcase ($250 – this is the price it costs me) so that your pan has extra protection during shipping. Any import or VAT fees are not included and are the buyers responsibility.
Where are you located if I want to come pick my instrument up?
I am located in Glendale, California, USA.
How big are your handpans?
I currently make 3 different sized pans – 21″, 20″, and 17.75″
I cannot guarantee the performance or quality of any Nirvana Handpan not purchased directly from me. These instruments require care and some owners care for their instruments better than others.
I do everything I can to maintain the best visual appearance of my instruments before they are shipped to you, however due to the building process sometimes your pan may get small scratches here and there but nothing substantial.
Does the instrument come with a bag?
Yes all pans come with a Nirvana Handpan soft carry case and you also have the option to upgrade to an evatek hardcase.